Hand Trucks R Us
LLC recognizes the importance of protecting the privacy of all
information provided by users of our web sites, recipients of our e-mail
newsletters and all other customers of our products and services. We
created this policy with a fundamental respect for our customers' right to
privacy and to guide our relationships with our customers. This Privacy
Statement discloses the privacy practices for all products and services
owned by Hand Trucks R Us LLC.
INFORMATION COLLECTION AND USE
Trucks R Us LLC collects information from our
website users, subscribers and other customers. In this section of our
Privacy Statement, we describe the type of information we collect and how
we use it to provide better services to our customers.
Registration and Ordering
ordering, users are required to give their
contact information (such as name, e-mail address, mailing address and
phone number). For internal purposes, we use this information to
communicate with users and provide requested services, and, for our
website visitors, to provide a more personalized experience on our sites.
We also may collect demographic information (such as job title and
purchasing responsibilities, company information and professional
certification). We use aggregate demographic information about our
audience to improve our service, for marketing purposes and/or industry
Many of our products and
services are free to subscribers who meet certain demographic criteria.
Independent auditors may need to certify the eligibility of these
subscribers. In order to do that, we may collect unique identifiers (such
as mother's maiden name) that we disclose to the auditors strictly for
industry reporting and audit verification purposes.
For payment for
our products we also collect credit card information (such as account
name, number and expiration date), which is used for our or our agent's
billing purposes only, and is not otherwise shared.
wish to subscribe to our e-mail newsletters,
we ask for contact information (such as name, e-mail address and,
occasionally, demographic information). We use this information in the
same manner as we use contact information in the registration and ordering
process described above. Recipients of our newsletters can unsubscribe
using the instructions listed at the end of the e-mail newsletter.
At some of
our sites, we offer interactive and
community features such as discussion boards, webcasts and user profiles.
Note that all personal information sent or posted via such features
becomes public information for which we are not responsible.
customers elect to use our referral service for informing a friend about
our sites and services, we may ask them for the friend's name, job title
and e-mail address. Hand Trucks R Us LLC will store and use this
information to send the friend an invitation. This information may also be
used to provide information about our company and related products and
services. The friend may contact us as specified in the tell-a-friend
message to request that no further communications be sent.
Communications with Us
features where our customers can submit
information to us (such as our feedback forms). Where such submissions
include requests for service, support or information, we may forward them
to our agents, as needed, to best respond to the specific request. In
addition, we may retain e-mails and other information sent to us for our
internal administrative purposes, and to help us to serve customers
better. Please note that letters to the editor and similar submissions may
be made public.
Communications from Us: Service Updates, Special
In order to best serve our
customers, we may communicate with a customer to provide requested
services and for account-related issues via e-mail, phone or regular mail.
In addition to such service and product-essential messages, we offer our
customers the option to receive information about our company, related
products, services and special deals.
reasonable precautions to protect our customers' personal information and
to store it securely. Sensitive information that is transmitted to us
online (such as credit card number) is encrypted and is transmitted to us
securely. In addition, access to all of our customers' information, not
just the sensitive information mentioned above, is restricted. Only
employees who need the information to perform a specific job (for example,
a billing clerk or a customer service representative) are granted access
to personally identifiable information. Finally, the servers on which we
store personally identifiable information are kept in a secure
Our web sites
contain links to other sites. Hand Trucks R Us LLC is not
responsible for the privacy practices or content of such other sites. We
encourage our users to be aware when they leave our site and to read the
privacy statements of each web site to which we may link that may collect
personally identifiable information.
NOTIFICATION and CHANGES
change our Privacy Statement, we will post
those changes on this page so our users are aware of what information we
collect, how we use it and under which circumstances, if any, we disclose
it. Users should check this policy frequently to keep abreast of any
For questions about this
Privacy Statement, contact:
Hand Trucks R Us LLC
Delran, New Jersey 08075
For all other questions
concerning the practices of this site or any dealings with Hand
Trucks R Us LLC, contact us at:
Hand Trucks R Us LLC
Delran, New Jersey 08075