Satisfaction Guarantee


Our Promise and Commitment

We are committed to providing you with the widest select of quality hand trucks and accessories, at the best prices.  We stand behind everything we sell here HandTrucksRUs.com, and promise you the best online shopping experience. We have done everything possible to make purchasing at our site the best option of any existing retailer online or offline. We really pride ourselves on our excellent product knowledge, and fast service.  We are committed to making your experience with us enjoyable and one that you will want to share with others.

30-Day No-Hassle Return Guarantee

Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition inside its original packaging. Items properly returned under this policy are eligible for a refund. We will credit you for the total purchase price less any applicable restocking fees and shipping/handling charges to and from our facility. Restocking fees are 20% - 25%.  Please call us first, this will ensure that you recieve the proper exchange or credit for your return.

Great Products at Great Prices

We do our best every day to ensure that our prices are the best you can find anywhere*. We constantly check our prices to verify you are getting the best value. When you are comparing our prices with other online retailers, please make sure you are checking the total price (which includes the price of the item, shipping costs, and applicable taxes) and order processing time. We would be very surprised if you find a total price lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. We committed to bringing you great value and service, which means offering you great products at great everyday low prices.

*Guarantee excludes clearance/closeout items, non-retail, private sales, membership clubs, and auction websites. The internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).